Author Archives: admin

export: Command not found.

FFMPEG installation failed with following error. —- Unable to create and execute files in /tmp.  Set the TMPDIR environment variable to another directory and make sure that it is not mounted noexec. Sanity test failed. —- Tried the normal fix. … Continue reading

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MySQL database not showing in cPanel

If database is not showing in cpanel, make sure database exists in the server. If it exists, make sure permission/ownership of database is correct. Then check whether database details are listed in /var/cpanel/databases/username.yaml If it is not listed in it, … Continue reading

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configure: error: DOM extension requires LIBXML extension, easyapache

While recompiling php using easyapache in a cpanel server, I got stuck with following error: ——- configure: error: DOM extension requires LIBXML extension, add –enable-libxml !! ‘./configure –disable-libxml –enable-bcmath –enable-calendar –enable-ftp –enable-gd-native-ttf –enable-magic-quotes –enable-mbstring –enable-pdo=shared –enable-sockets –prefix=/usr/local –with-apxs2=/usr/local/apache/bin/apxs –with-curl=/opt/curlssl/ –with-freetype-dir=/usr … Continue reading

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Dovecot: unable to connect to localhost:143

If you’re using dovecot instead of courier imap in cpanel server and get the following error while trying to login to squirrel mail. Warning: fsockopen() [function.fsockopen]: unable to connect to localhost:143 (Connection refused) in /usr/local/cpanel/base/3rdparty/squirrelmail/plugins/login_auth/functions.php on line 129 Check whether … Continue reading

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Reset whm theme of a reseller account from command prompt

WHM theme of a reseller account can be changed by editing file /home/reseller_user/.whmtheme To switch to x theme. echo x > /home/username/.whmtheme

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How to enable HTML Mail Plugin in squirrel mail

Please check the following URL and download latest version of HTML mail plugin. http://www.squirrelmail.org/plugin_view.php?id=209 cd /usr/local/cpanel/base/3rdparty/squirrelmail/plugins wget http://www.squirrelmail.org/countdl.php … 1.4.tar.gz (latest version when I tried it) tar xzf html_mail-2.3-1.4.tar.gz chown -R root.wheel html_mail cd /usr/local/cpanel/base/3rdparty/squirrelmail/config perl conf.pl It will show … Continue reading

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Unable to send mail via RoundCube

Check the log file /var/cpanel/roundcube/log/errors and if you’re getting the following error: SMTP Error: SMTP error: Authentication failure: STARTTLS failed (Code: ) in /usr/local/cpanel/base/3rdparty/roundcube/program/steps/mail/func.inc on line 1248 (POST /3rdparty/roundcube/index.php?_task=mail&_action=send) PHP Warning: ob_start() [<a href='ref.outcontrol'>ref.outcontrol</a>]: output handler ‘ob_gzhandler’ cannot be used … Continue reading

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Fantastico is not installed at the default location

If you get the following error when you access Fantastico from a cpanel account:  Fantastico is not installed at the default location /usr/local/cpanel/3rdparty/fantastico. Either move the Fantastico directory from it’s current location to /usr/local/cpanel/3rdparty/fantastico OR enable ioncube loaders in WHM … Continue reading

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exim: ** [535 Incorrect authentication data != 2]

Error: Exim status is not showing correctly in WHM >> Service Status and if you get mail with the following error: ———————————- exim failed @ Tue Mar 24 22:57:24 2009. A restart was attempted automagically. Service Check Method: [tcp connect] … Continue reading

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All Mailman web pages give a 404 File not found error.

Error: All Mailman web pages give a 404 File not found error. Fix: Check the mail permission using the script ./check_perms inside /usr/local/cpanel/3rdparty/mailman/bin/ If you get the following warning: —————– Warning: Private archive directory is other-executable (o+x). This could allow … Continue reading

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